Aussie Broadband NBN: Plans, Reviews & Costs 2026

Aussie Broadband consistently outranks competitors on customer satisfaction — CHOICE named it the best NBN provider for two years running — while ACCC data shows it delivers below-average peak-hour speeds. Plans start at $69/month with unlimited data, no lock-in contracts, and 100% Australian-based support.

CHOICE Rating: Top NBN provider in last two reports · Trustpilot Reviews: 249 reviews available · Plans Start: Unlimited data, no lock-in contracts · Support: 100% Aussie-based · Customer Satisfaction: Most satisfied in last two ISP reports

The table below summarizes Aussie Broadband’s key organizational facts.

Is Aussie Broadband NBN good?

CHOICE has named Aussie Broadband the best NBN provider in each of the last two reports — a rare consistency in an industry where rankings shift frequently. The publication bases this on customer satisfaction scores, and with 249 reviews on Trustpilot and a dedicated user base on Reddit, the pattern holds across platforms. Australian-based support is a concrete differentiator: when something goes wrong, you’re not waiting on an overseas call centre.

CHOICE review highlights

The CHOICE verdict centers on value-for-money and service reliability. What sets Aussie Broadband apart in these reports is not the cheapest price, but the combination of transparent pricing and accountability — they publish congestion data via CVC and POI maps so customers can see where the network might strain during peak hours. For households that want to understand what they’re paying for, that openness matters.

Trustpilot and Reddit feedback

Trustpilot shows 249 reviews available, giving prospective customers a direct window into real-world experiences. Reddit discussions reveal a split: some users report rock-solid performance and praise the support team, while others in higher-congestion areas note slower evening speeds than expected. The ACCC data adds nuance — Aussie Broadband delivered 97% of download speeds during peak hours, ranking last among the top 12 providers tracked by the regulator. That gap between expert ratings and speed-test rankings reflects a wider industry tension between customer satisfaction surveys and raw performance data.

How much does Aussie Broadband NBN cost?

Aussie Broadband’s NBN 100 plan costs AU$95/month, their NBN 250 sits at AU$119/month, and the NBN 1000 reaches AU$129/month. These are above-market-average prices — Aussie Broadband’s Superfast plan runs AU$7.42 more than the market average of AU$111.58/month. What you get for that premium is unlimited data, no lock-in contracts, and 100% Australian-based support.

Monthly plan prices

For most households, the NBN 100 tier at AU$95/month delivers typical evening speeds of 98Mbps — sufficient for streaming, video calls, and general home use. Power users pulling large files or running multiple concurrent streams might lean toward NBN 250 at AU$119/month, which offers typical evening speeds of 246Mbps. The NBN 1000 at AU$129/month is for households that need maximum throughput; typical evening speeds hit 600Mbps. All plans include unlimited data, making price-per-speed the primary differentiator.

Plans for seniors

Aussie Broadband markets plans tailored for seniors, but specific senior-specific discounts are not publicly listed on their main plans page. Customers in this segment should contact their Australian-based support team directly to discuss eligibility and current offers. The broader plan range — starting at $69/month for NBN 75 — offers an accessible entry point regardless of age.

Is Aussie Broadband a good NBN provider?

The answer depends on what you value. For customer service and contract flexibility, Aussie Broadband is difficult to beat — CHOICE ranked it the best NBN provider in two consecutive reports and it offers 100% Australian-based support. For raw evening-speed performance, the picture is more complicated: ACCC data shows Aussie Broadband delivered 97% of download speeds during peak hours, ranking last among the top 12 providers tracked by the regulator. That performance lag is worth weighing against the service advantages.

Pros and cons

Comparison to others

Against Telstra, Aussie Broadband’s NBN 1000 delivers 600Mbps typical evening speed versus Telstra’s 700Mbps — a notable gap at the top tier. The ACCC data shows most NBN fixed-line services delivered 98.5% of plan speeds during busy hours in December 2025, but high-speed and FTTN services lag this average. FTTN areas show the most variance: 11.8% of FTTN connections underperform and are classified as impaired when the maximum attainable speed falls below the contracted plan speed. For customers in these areas, the technology type matters as much as the provider choice.

Are there issues with Aussie Broadband?

Every NBN provider deals with outages, and Aussie Broadband is no exception. According to recent ACCC data, Aussie Broadband records 0.52 outages per day, up from 0.33 previously. That’s a meaningful increase — but the provider still registers among the most reliable options in the ACCC dataset. The ACCC December 2025 report confirms most NBN households receive promised speeds, though 7.8% of monitored units had daily outages and 11.8% of FTTN services underperform.

Outage reports

NBN Co’s February 2026 dashboard shows 90% of accepted NBN faults resolved within target times, up from 89% in February 2025. Average NBN access network faults dropped to 0.5 per 100 homes/businesses in February 2026, down from 0.7 the prior year. Satellite fault resolution averaged 60 minutes in February 2026, up from 32 minutes — a regression that reflects increased pressure on satellite infrastructure. Aussie Broadband monitors its own network via CVC and POI maps, and publicly commits to buying additional capacity if congestion thresholds are exceeded.

Common complaints

Reddit discussions surface recurring themes: evening slowdowns in high-traffic areas, frustration when FTTN line quality limits attainable speeds, and occasional difficulty reaching support during peak outage events. The broader industry context matters here: NBN performance is impacted by network congestion during peak hours across all providers. Aussie Broadband’s transparency about this — publishing congestion data where many competitors do not — gives customers tools to self-diagnose issues before they escalate.

Who is the cheapest NBN provider?

Aussie Broadband’s entry-level NBN 75 plan starts at $69/month — a competitive price point, though not the absolute cheapest in the market. The more relevant question is value: for that $69/month, customers receive unlimited data, no lock-in contract, and 100% Australian-based support. The trade-off is that Aussie Broadband’s higher tiers cost more than market average — the Superfast plan runs AU$7.42 above the monthly average of AU$111.58. For budget-focused households, entry-level plans from budget providers may save money upfront, but often come with data caps or offshore support.

The pricing comparison below shows where Aussie Broadband sits relative to competitors and market averages.

The specification table below consolidates key performance metrics for Aussie Broadband’s NBN plans. The specification table below consolidates key performance metrics for Aussie Broadband’s NBN plans, and you can find more details on the UK tax on second homes.

The ACCC’s December 2025 report confirms that most NBN households receive promised speeds, but high-speed and FTTN services consistently lag behind this average. The pattern is industry-wide, not provider-specific. For households on FTTN connections — 11.8% of which underperform — the takeaway is that line quality matters as much as the provider you choose.